Privacy Policy for ByteB3nder Solutions Effective Date: March 11, 2025 1. Introduction Welcome to ByteB3nder Solutions ("we," "our," "us"). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services. 2. Data Controller ByteB3nder Solutions operates in compliance with the General Data Protection Regulation (GDPR) and Latvia's Personal Data Processing Law of 21 June 2018. We are committed to safeguarding your privacy and ensuring that your personal data is protected. 3. Information We Collect Personal Identification Information: When you register or make a purchase, we collect information such as your name, email address, and payment details to process your orders and provide customer support. Technical Data: We collect your IP address, browser type, and operating system to enhance user experience and ensure security. Usage Data: Information about how you interact with our services, including pages visited and actions taken, helps us improve our offerings. 4. Use of Collected Information Order Processing: To process and fulfill your orders, including sending confirmations and updates. Customer Support: To provide assistance and address inquiries or issues. Improvement of Services: To analyze usage patterns and enhance our services. Security: To monitor and protect against fraudulent or unauthorized activities. 5. Refund Policy We stand by the quality of our software products. If a product does not function as described and does not have a free trial available, you may request a refund within three (3) days of purchase. To initiate a refund, please contact our customer support team with your order details. Refunds will be processed in accordance with our Terms of Service. 6. Limitation of Liability Our software, including game bots and trainers, is provided "as is." We are not responsible for any damages, including but not limited to banned accounts or data loss, resulting from the use of our software. Users assume all risks associated with using our products. 7. Data Sharing and Third-Party Services We do not sell or rent your personal data to third parties. However, we may share information with trusted third-party service providers to facilitate our services, such as payment processors and hosting providers. These third parties are obligated to protect your information and use it solely for the purposes we specify. 8. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. 9. Your Rights Under the GDPR and Latvia's data protection laws, you have the right to: Access: Request a copy of the personal data we hold about you. Rectification: Request correction of inaccurate or incomplete data. Erasure: Request deletion of your personal data under certain conditions. Restriction: Request limitation of processing your data under certain circumstances. Objection: Object to processing your data based on legitimate interests. Data Portability: Request transfer of your data to another service provider. To exercise these rights, please contact us at [contact email]. 10. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically. 12. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: ByteB3nder Solutions Email: [[email protected]] By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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